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systematic review of the literature. British Journal of Occupational Therapy , 72 (4), 153–162. Harding, K. E., Taylor, N. F., Leggat, S. G., & Stafford, M. (2012). Effect of triage on waiting time for community rehabilitation services: A prospective cohort study. Archives of Physical Medicine and Rehabilitation, 93 (3), 441–445. Koch, G., Landis, R. J., (1977). The measurement of observer agreement for categorical data, Biometrics , 33 (1), 159–174. Kreindler, S. A. (2008). Watching your wait: Evidence- informed strategies for reducing health care wait times. Quality Management in Health Care , 17 (2), 128–135. Kreindler, S. A. (2010). Policy strategies to reduce waits for elective care: A synthesis of international evidence. British Medical Bulletin , 95 , 7–32. doi:10.1093/bmb/ldq014 Lorinczi, K., Denheyer, V., Pickard, A., Lee, A., & Mager, D. R. (2012). Referral criteria for assessment and treatment in an ambulatory dysphagia clinic. Canadian Journal of Dietetic Practice and Research , 73 (4), 189–194. doi:10.3148/73.4.2012.189 MacCormick, A. D., Collecutt, W. G., & Parry, B. R. (2003). Prioritizing patients for elective surgery: a systematic review. ANZ Journal of Surgery , 73 (8), 633–642. Mosley, I., Morphet, J., Innes, K., & Braitberg, G. (2013). Triage assessments and the activation of rapid care protocols for acute stroke patients. Australasian Emergency Nursing Journal , 16 (1), 4–9. doi:10.1016/j. aenj.2012.12.002 Porter, J., & Jamieson, R. (2013). Triaging in dietetics: Do we prioritise the right patients? Nutrition & Dietetics , 70 (1), 21–26.

Jo Brady has been a Speech Pathology Manager for 7 years following a 12 year career as Speech Pathologist working with both paediatric and adult populations in Australia, England and Germany. Jo is passionate about the provision of high quality safe patient centred care and developing clinician’s skills, knowledge and abilities, particularly in leadership and research. Katherine Harding is an Occupational Therapist and Research Fellow with the Allied Health Research Office at Eastern Health, and holds an adjunct appointment with the School of Allied Health at La Trobe University. Her research interests include triage and access systems for ambulatory services, and improving outcomes for patients returning to the community after rehabilitation. Raymond, M. H., Demers, L., & Feldman, D. E. (2016). Waiting list management practices for home-care occupational therapy in the province of Quebec, Canada. Health & Social Care in the Community , 24 (2), 154–164. Rice, A. (1998). Setting speech and language therapy priorities: Theory and practice. International Journal of Language and Communication Disorders , 33 Suppl, 90–95. Streiner, D., & Norman, G. (2003). Health measurement scales: A practical guide to their development and use (3rd ed.). Oxford: Oxford University Press.

Correspondence to: Jo Brady Speech Pathology, Eastern Health phone: +61 3 9871 3319 email: jo.brady@easternhealth.org.au

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www.speechpathologyaustralia.org.au